Privacy policy
Navyug Vastram operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
Personal Information We Collect
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another individual. This does not include anonymous or de-identified data.
Depending on your interaction with our Services, we may collect the following:
- Contact Details: Name, billing address, shipping address, phone number, and email address
- Financial Information: Payment details, transaction confirmations, and billing-related data
- Account Information: Username, password, preferences, and settings
- Transaction Information: Items viewed, added to cart, purchased, returned, exchanged, or cancelled
- Communications: Information shared when contacting customer support
- Device Information: IP address, browser type, device details, and network data
- Usage Information: How you interact with and navigate our Services
How We Collect Your Information
We may collect your personal information from:
- Directly from you when you create an account, make a purchase, or contact us
- Automatically through your use of our website, including cookies and similar technologies
- Service providers who support our operations
- Third-party partners where applicable
How We Use Your Information
We use your personal information to:
- Provide and Improve Services: Process orders, manage accounts, personalize your shopping experience, and facilitate returns or exchanges
- Marketing & Promotions: Send updates, offers, and relevant advertisements based on your activity
- Security & Fraud Prevention: Protect transactions, detect suspicious activity, and maintain platform security
- Customer Support: Respond to inquiries and maintain communication with you
- Legal Compliance: Meet legal obligations and enforce our policies
Sharing of Personal Information
We may share your personal information in the following situations:
- With service providers who assist in operations such as payment processing, logistics, and customer support
- With marketing partners to deliver relevant advertising
- When required by law or legal process
- During business transfers such as mergers or restructuring
- With your consent or when you request certain services
Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those external platforms. You are encouraged to review their policies before sharing any information.
Children’s Privacy
Our Services are not intended for individuals below the age of majority. We do not knowingly collect personal information from children. If such data is identified, it will be promptly deleted upon request.
Security & Data Retention
While we take reasonable steps to protect your information, no system is completely secure. We retain your personal information only as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Request transfer of your data
- Opt out of marketing communications
To exercise these rights, please contact us using the details below.
International Data Transfers
Your information may be processed and stored outside your country of residence. We ensure appropriate safeguards are in place where required by law.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, you may contact us at:
Email: navyug.social@gmail.com
Address: Nai Sarak, Shastri Nagar, Meerut, Uttar Pradesh – 250004